& Business Resources
Now more than ever, it’s imperative for businesses and non-profits to have effective communication plans in place for both internal and external audiences.
We’re here to help.
Solid communication strategies can help weather any economic or public relations storm, positioning organizations to rebound strongly on the other side. As support for our clients and the business community during this challenging time, we’ve created some key communication resources and tools to utilize. Access them for free by clicking the “Download Now” button.
Customer Resources Toolkit:
Workforce Support Toolkit:
Crisis Communication Toolkit:
• Template: Crisis FAQ for Customers
• Template: Customer Service Escalation Plan
• Social Media Crisis Checklist
• Employee Communication Plan
• Workforce Morale Strategy Map
• Hiring in a Crisis Checklist
• Crisis Communications: Worksheet
• Crisis Communications: Checklist
• Crisis Planning: Circles of Influence
How to Communicate on Social Media During a Crisis
Social media platforms provide an opportunity for your organization to communicate with your audience in real-time. We’ve developed a checklist to ensure your team is properly equipped...
4 messages business leaders should be sharing with customers right now
What to say and how to say it: A roadmap for ongoing communication with customers during COVID-19
Hiring in a Crisis: What to do, what to avoid
Some industries are facing spikes in demand for products and services. As a result, they’re beefing up their workforce with large numbers of new hires, while facing some of the most significant challenges of our lifetime...
Developing a crisis communication plan for COVID-19 and beyond
Even without a global pandemic, having a crisis communication strategy in place is just smart. To help with that process, BOLD has broken down the steps.
How circles of influence work and why your business should use one
It is not uncommon for employers to find themselves caught in the perfect storm of recruitment challenges in the job market today.
Marketing Strategies: What to postpone, what to move forward in a crisis.
Cutting off all sales and marketing efforts has the potential for even greater long-standing impact than the immediate ramifications of this pandemic. Here's what to prioritize.
BOLD partners with organizations across the U.S. and beyond to implement highly effective strategies for growth and change, including: